ABSTRACT
Due to the outbreak of COVID-19, increasing attention has been paid to designing a cold chain logistics mechanism to ensure the quality of vaccine delivery. In this study, a cold chain digital twins-based risk analysis model is constructed to handle and monitor the vaccine delivery process with a high level of reliability and traceability. The model integrates the Internet of Things (IoT) and digital twins to acquire data on environmental conditions and shipment movements and connect physical cold chain logistics to the digital world. Through the simulation of cold chain logistics in a virtual environment, the risk levels relating to physical operations at a certain forecast horizon can be predicted beforehand, to prevent a 'broken' cold chain. The result of this investigation will reshape the cold chain in the digital age, benefit society in terms of sustainability and environmental impact, and hence contribute to the development of cold chain logistics in Hong Kong. © 2023 IEEE.
ABSTRACT
Purpose>Demand forecast methodologies have been studied extensively to improve operations in e-commerce. However, every forecast inevitably contains errors, and this may result in a disproportionate impact on operations, particularly in the dynamic nature of fulfilling orders in e-commerce. This paper aims to quantify the impact that forecast error in order demand has on order picking, the most costly and complex operations in e-order fulfilment, in order to enhance the application of the demand forecast in an e-fulfilment centre.Design/methodology/approach>The paper presents a Gaussian regression based mathematical method that translates the error of forecast accuracy in order demand to the performance fluctuations in e-order fulfilment. In addition, the impact under distinct order picking methodologies, namely order batching and wave picking. As described.Findings>A structured model is developed to evaluate the impact of demand forecast error in order picking performance. The findings in terms of global results and local distribution have important implications for organizational decision-making in both long-term strategic planning and short-term daily workforce planning.Originality/value>Earlier research examined demand forecasting methodologies in warehouse operations. And order picking and examining the impact of error in demand forecasting on order picking operations has been identified as a research gap. This paper contributes to closing this research gap by presenting a mathematical model that quantifies impact of demand forecast error into fluctuations in order picking performance.
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Purpose Under the impact of Coronavirus disease 2019 (COVID-19), this paper contributes in the deployment of the Artificial Intelligence of Things (AIoT)-based system, namely AIoT-based Domestic Care Service Matching System (AIDCS), to the existing electronic health (eHealth) system so as to enhance the delivery of elderly-oriented domestic care services. Design/methodology/approach The proposed AIDCS integrates IoT and Artificial Intelligence (AI) technologies to (1) capture real-time health data of the elderly at home and (2) provide the knowledge support for decision making in the domestic care appointment service in the community. Findings A case study was conducted in a local domestic care centre which provided elderly oriented healthcare services to the elderly. By integrating IoT and AI into the service matching process of the mobile apps platform provided by the local domestic care centre, the results proved that customer satisfaction and the quality of the service delivery were improved by observing the key performance indicators of the transactions after the implementation of the AIDCS. Originality/value Following the outbreak of COVID-19, this is a new attempt to overcome the limited research done on the integration of IoT and AI techniques in the domestic care service. This study not only inherits the ability of the existing eHealth system to automatically capture and monitor the health status of the elderly in real-time but also improves the overall quality of domestic care services in term of responsiveness, effectiveness and efficiency.
ABSTRACT
Amid the coronavirus outbreak, many countries are facing a dramatic situation in terms of the global economy and human social activities, including education. The shutdown of schools is affecting many students around the world, with face-to-face classes suspended. Many countries facing the disastrous situation imposed class suspension at an early stage of the coronavirus outbreak, and Asia was one of the earliest regions to implement live online learning. Despite previous research on online teaching and learning, students' readiness to participate in the real-time online learning implemented during the coronavirus outbreak is not yet well understood. This study explored several key factors in the research framework related to learning motivation, learning readiness and student's self-efficacy in participating in live online learning during the coronavirus outbreak, taking into account gender differences and differences among sub-degree (SD), undergraduate (UG) and postgraduate (PG) students. Technology readiness was used instead of conventional online/internet self-efficacy to determine students' live online learning readiness. The hypothetical model was validated using confirmatory factor analysis (CFA). The results revealed no statistically significant differences between males and females. On the other hand, the mean scores for PG students were higher than for UG and SD students based on the post hoc test. We argue that during the coronavirus outbreak, gender differences were reduced because students are forced to learn more initiatively. We also suggest that students studying at a higher education degree level may have higher expectations of their academic achievement and were significantly different in their online learning readiness. This study has important implications for educators in implementing live online learning, particularly for the design of teaching contexts for students from different educational levels. More virtual activities should be considered to enhance the motivation for students undertaking lower-level degrees, and encouragement of student-to-student interactions can be considered.
ABSTRACT
New product development to enhance companies’ competitiveness and reputation is one of the leading activities in manufacturing. At present, achieving successful product design has become more difficult, even for companies with extensive capabilities in the market, because of disorganisation in the fuzzy front end (FFE) of the innovation process. Tremendous amounts of information, such as data on customers, manufacturing capability, and market trend, are considered in the FFE phase to avoid common flaws in product design. Because of the high degree of uncertainties in the FFE, multidimensional and high-volume data are added from time to time at the beginning of the formal product development process. To address the above concerns, deploying big data analytics to establish industrial intelligence is an active but still under-researched area. In this paper, an intelligent product design framework is proposed to incorporate fuzzy association rule mining (FARM) and a genetic algorithm (GA) into a recursive association-rule-based fuzzy inference system to bridge the gap between customer attributes and design parameters. Considering the current incidence of epidemics, such as the COVID-19 pandemic, communication of information in the FFE stage may be hindered. Through this study, a recursive learning scheme is established, therefore, to strengthen market performance, design performance, and sustainability on product design. It is found that the industrial big data analytics in the FFE process achieve greater flexibility and self-improvement mechanism on the evolution of product design.